Breaking Down on I-20 in Georgia is More Than Just Inconvenient
It’s a serious safety concern, especially for truckers hauling valuable or hazardous freight. Whether you’re stuck near Augusta, Grovetown, or North Augusta, knowing what to do next can make all the difference in minimizing downtime and staying safe. Here’s your rapid-response guide to managing a semi truck breakdown on I-20—and how Matthews Motors can help 24/7.
Step 1: Pull Over Safely (and Quickly)
At the first sign of trouble, activate your hazard lights immediately. Time is critical—pull over to the right shoulder, an exit ramp, or a nearby rest area as soon as it’s safe to do so. Avoid stopping near blind curves or narrow shoulders where visibility is low.
If your breakdown occurs in a high-traffic zone, especially near construction or reduced-lane areas, staying inside your cab is often the safest choice. Truckers carrying hazmat or oversize loads should notify dispatch right away to initiate proper safety protocols.
Step 2: Call a Trusted Local Mobile Repair Provider
Once you’re safely parked, it’s time to get professional help. Make sure you have your exact location, unit number, and a brief description of the issue ready. Call Matthews Motors at (706) 722-3997—we specialize in fast, reliable mobile diesel repair throughout the I-20 and I-520 corridor.
With 24/7 service and a rapid-response team based in Augusta, we regularly dispatch to Grovetown, Belair Rd, and Bobby Jones Expressway. Whether it’s engine trouble, electrical issues, brake failure, or trailer concerns, we’ve got you covered.
Step 3: Describe the Problem Clearly
When calling, be ready to answer a few key questions:
- Are there any warning lights or dashboard codes?
- Is the truck still running or completely shut down?
- What symptoms are you noticing—smoke, strange noises, loss of power?
- Are you hauling a loaded trailer?
These details help our mobile techs bring the right tools and parts to fix the issue on the first visit—saving you time and avoiding unnecessary tows.
Step 4: Let Our Mobile Tech Handle the Rest
Once on-site, our certified technicians arrive equipped with everything needed to diagnose and repair your truck fast:
- Diesel laptops with OEM-level diagnostics
- Parts for common on-the-road failures
- Power tools, lift jacks, and fluid kits
- DOT triangle sets for road safety
Most roadside repairs are completed within 1–2 hours. You’ll be back on schedule without ever leaving the breakdown site.
Step 5: Receive a Digital Repair Report
After the repair, Matthews Motors provides a full digital breakdown of the work completed:
- Itemized parts and labor
- DOT inspection summaries (if applicable)
- Recommendations for future maintenance or shop follow-ups
This documentation is vital for fleet records and DOT compliance—and we make it easy to store and share.
Don’t Risk Delays – Call Matthews Motors First
From Atlanta to Columbia, I-20 can be a challenging stretch for truckers facing mechanical issues. If you’re stuck near Augusta, don’t take chances. Matthews Motors is the region’s most trusted mobile diesel repair provider. Our goal? Get you rolling—safely and quickly.
Request Emergency Mobile Repair Now (706) 722-3997 | Available 24/7
